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Accessibility

Last updated October 5, 2026

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Making an Accommodation RequestCustomer Service FeedbackWeb AccessibilityBrowsers and Operating SystemsMore Information

Mediator Helper believes in integration, equal opportunity, access and participation for people with disabilities. We are committed to meeting the needs of persons with disabilities in a timely manner, and will do so by ensuring compliance with Ontario’s accessibility laws and by identifying, preventing and removing barriers to accessibility.

Our documents and policies on accessibility are available upon request. Please see below for details on making such a request.

Making an Accommodation Request

If you require accommodations prior to visiting our offices or while visiting one of our offices, please contact us by emailing info@mediatorhelper.com or by telephone at 416-362-8555.

We welcome service animals, support persons and assistive devices in each of our offices.

Customer Service Feedback

We welcome feedback from the public regarding this policy and its implementation. Feedback regarding the way Mediator Helper provides services to persons with disabilities can be made:

In person at:
2001 Sheppard Avenue East, Suite 200
North York, ON
M2J 4Z8

By telephone at:
416.362.8555 or toll-free at 1.800.856.5154.

In writing to:
2001 Sheppard Avenue East, Suite 200
North York, ON
M2J 4Z8

Electronically to:
info@mediatorhelper.com

Web Accessibility

Mediator Helper works to ensure that our web content is accessible to a wide range of visitors, however, if you find something that you cannot access, please contact Mediator Helper by email info@mediatorhelper.com with a link to the page that you cannot access and details on the information you cannot access.

Please note that our website includes links to external content and we cannot control the accessibility of this external content.

Browsers and Operating Systems

An individual’s internet browser has built-in features to make reading easier and more accessible. The accessibility settings are helpful to individuals with visual difficulties, hearing loss, discomfort in their hands or arms, or reasoning and cognitive issues.

Depending on an individual’s browser, an individual may:

  • Zoom in on a Web page to magnify text, images, and controls on the page
  • Change text size and font style
  • Set up a style sheet to format documents to your preferences
  • Choose or ignore colours used on Web pages making them easier to see by changing the text, background, link and hover colors
  • Maintain operating system preferences like high contrast mode and colour preferences so they work in your browser

For more information on your browser and operating system’s feature, please click on the webpage links below:

Browsers

  • Firefox
  • Internet Explorer (IE)
  • Google

Operating Systems

  • Apple
  • Android
  • Windows Vista
  • Windows 7
  • Windows 8

More Information

Mediator Helper is a product of ADR Chambers. For more information, please see ADR Chambers Accessible Customer Service Policy.

2023 Compliance Report

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